5280 Privacy Policy – How Your Personal Data Is Handled on Our Platform

When you register on 5280, we collect the personal details you provide during the sign-up process. This includes your name, date of birth, contact number, email address, and any identity verification documents required to confirm your eligibility as a player aged 18 and above in the Philippines. We also collect account activity data — including login timestamps, transaction records in Philippine pesos (PHP), betting history, and device or browser information — to operate the platform and keep your account secure. If you contact our support team, any information you share in those communications is also retained to help us resolve your enquiry.

The information we collect is used to create and manage your account, verify your identity, process deposits and withdrawals in PHP, deliver the platform features you use — including sports betting, live casino, and slots — and to communicate with you about your account status, promotions, or support requests. We also use aggregated, non-identifiable data to improve the platform experience for all Filipino members. We do not use your personal information to make automated decisions that produce significant legal effects without human review. We do not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances.

In limited circumstances, we may share your information with trusted service providers who help us operate the 5280 platform — such as payment processors who handle PHP transactions, identity verification partners, and technology providers who support our hosting and security infrastructure. These partners are bound by strict data handling agreements and are not permitted to use your data for any purpose beyond the specific service they provide to us. We may also disclose personal information where required by applicable law or a valid legal process. Outside of these scenarios, your data stays with 5280 and is not shared with unrelated third parties.

We implement technical and organisational security measures designed to protect your personal information against unauthorised access, disclosure, alteration, or destruction. Account data and payment information is transmitted over encrypted connections, and access to member records within our organisation is limited to personnel who need it to perform their role. We regularly review our security practices to align with current standards. While no system can guarantee absolute security, we take the protection of your information seriously and act promptly if we become aware of any security incident that may affect your account.

As a registered member of 5280, you have the right to request access to the personal information we hold about you, to ask for corrections if any of that information is inaccurate, and to request the deletion of your data where we are not required by law or legitimate operational necessity to retain it. You may also withdraw consent to certain types of processing at any time, which may affect your ability to use specific platform features. To exercise any of these rights, please reach our support team through the platform. We aim to respond to all data-related requests within a reasonable timeframe. For more about your account options and self-management tools, visit the FAQ page or your account dashboard.

This Privacy Policy may be updated from time to time to reflect changes in how we operate the platform, changes in applicable regulations, or improvements to our data handling practices. When we make significant updates, we will notify active members through the platform or via the contact details on their account. The date at the top of this page reflects when the policy was last revised. Continued use of 5280 after any update has been published constitutes your acceptance of the revised policy. If you have questions about anything in this document, please visit the FAQ page or the Terms and Conditions page for related information.